ABOUT US

Everyone at Something Big understands the importance of keeping Alfie in the loop – he’s the one who ensures our campaigns arrive in the right place, at the right time, in the right condition and in the right quantity. It might sound easy, but the ‘final mile’ of any project is the difference between revelling in the glory or dying of embarrassment – we know which we prefer!

Andrea is our resident WordPress expert and is usually found with her head buried in a content management system, updating the countless websites we run. She’s also a master builder when it comes to responsive emails so if your templates haven’t gone responsive yet she won’t be happy!

Charley helps new customers start their journey with us, and keeps everyone up to date on what we’re getting up to. She also develops and manages internal processes that keep us gliding along smoothly, helping us to have happy customers.

Blank pages don’t scare Claire, in fact that’s exactly where she likes to start. She loves the feeling you get when a concept is born and if it can involve any cutting and sticking then even better! She’s at her bossiest on video and photoshoots where she vows never to work with children or animals, but has been known to get burly rugby players to comply to her instructions.

Having come from supporting clients with their campaigns at dotmailer, there’s not much Dale doesn’t know about bespoke email construction and deployment. Our king of HTML and email performance reports, Dale loves nothing more than to sort out poorly performing emails.

With a background in project management, Emily’s ace at putting together a production plan. She loves nothing more than getting timings and costs into a spreadsheet, and keeps a keen eye to ensure we deliver on both. We love to test her with our creative print and promo ideas and Emily’s always up for a challenge.

Cool, calm, and collected is the impression Felicity gives off, but under that calm exterior lurks a highly strategic mind, combined with an eagle eye for project planning and meticulous attention to detail when it comes to execution. Felicity is a huge asset to have on any project or campaign.

If our clients are happy then Fil is happy. Having started her career client side, Fil knows only too well how it feels to work with agencies so she’s passionate about delivering for her customers. Her job involves welcoming and onboarding our new customers, working closely with them and their Account Management team to ensure their project is on track, on brief and on budget.

Every business needs one, and Helen is ours, she’s THE one that makes it happen, on time and on budget. She runs a tight ship and welcomes the challenge of a tight deadline. Without her orchestrating our print, production and fulfilment, our best ideas would be just that – ideas. She’s our go-to-girl for branded merchandise, point of sale and promotional goods. If Helen can’t find it then it probably doesn’t exist.